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The book The Heart of Change focuses on the real-life stories of how people change their organizations following the eight steps outlined in Leading Change. For each week’s discussion board, select two case studies – one each from each step. For example, choose a case study from Step 5 and another case study for Step 6 Explain how each case study applies to its designated steps. For this discussion, complete the case studies that correspond to this week’s reading:

Kotter, J. P., & Cohen, D. S. (2012). The heart of change: Real-life stories of how people change their organizations. Boston, Mass: Harvard Business Review Press. (Steps 5 & 6


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