Choose a real-world process.

December 25, 2020
Develop a value proposition, the value delivery system, and the touch points your customer will encounter.
December 25, 2020

Recall the DMAIC approach of a Six Sigma project. Choose a real-world process (at a bank or hospital or university or restaurant or hotel or even at your work place), and explain how the DMAIC approach can be applied to improve that process. Explain each of the 5 phases (DMAIC) in as much detail as possible.

8–10 pages