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Close book, closed note, closed device, closed apps, closed website exam.
• 34 multiple choice questions (33 questions with 4 answer options: 0.15 points each and 1 question with 3
answer options: 0.05 points).
• 33*0.15=4.95 + 0.05 = 5 points in total (5% of the total course grade).
• There are definition questions and application questions.
Study the textbook, all the previous quizzes, all the PowerPoint slides, LCOB Writing Guidelines (check list, report format,
and QEP rubric), PEAS Framework of Critical Thinking, and Socratic question list posted under each class session in
Canvas to learning the following:

  1. Be familiar with the LOCB writing guidelines and check list. E.g. Use descriptive title, user descriptive headers,
    use list, mix paragraphs and lists, use lists sparingly, use a table for comparison, use tables, charts and figures to
    summarize data, effective use of appendix and references, and more. There may be more than one question
    about this.
  2. Know LOCB writing guidelines and report format used in this course, especially each section of the report format
    used in this course and why you need those sections.
  3. Know the three skills defined as the FGCU QEP skills: Critical Thinking, Writing, Information literacy.
  4. 6 stages of developing a critical thinker: Unreflective thinker, Challenged thinker, Beginning thinker, Practicing
    thinker, Advanced thinker, Master thinker.
  5. 10 standards of Elements of Reasoning: Clarity, Accuracy, Relevance, Logicalness, Breadth, Precision,
    Significance, Completeness, Fairness, Depth.
  6. 8 intellectual traits of a critical thinker: Intellectual humility, Intellection autonomy, Intellectual integrity,
    intellectual courage, intellectual perseverance, Confidence in reason, Intellectual empathy, Fairmindness.
  7. 8 elements of thought: Purpose, questions at issue, information, Interpretation and inference, Concepts,
    Assumptions, Implications and consequences, Point of view. Study Elements of Thought at Foundation for
    Critical Thinking at
  8. Know definition and characteristics of critical thinking: A higher level of thinking, challenging assumptions,
    seeking evidence, and logical soundness of inferences.
  9. Know why you need to pay attention to assumptions: Reasons why you need to identify and challenge
    assumptions. Making assumptions can’t be avoided. Don’t assume experts are right. Not all assumptions are
    problematic. Making false assumptions causes problems (those can be dangerous and costly). There may be
    more than one question about this.
  10. Know two types of assumptions in the textbook and their examples: Value assumptions: What is important?
    Different stakeholders of business often have different value assumptions. Some stakeholders value short-term
    profit maximization while others don’t. Reality assumptions: What are true/factual? There may be more than
    one question about this.
  11. PEAS Framework: Know critical thinking ability: Those are abilities to structure and synthesize ambiguous
    information, sort relevant from irrelevant information, apply technical knowledge to new problem settings,
    analyze information, Interpret the results of analysis, and draw conclusions based on standards and/or criteria.
  12. PEAS Framework: Know what you can do once you master critical thinking skills: You will be able to assimilate
    and interpret disparate and conflicting information correctly, evaluate, clarify and classify information to
    determine its relevance to solving an issue or problem use general principles to create reasonable solutions
    and/or predictions, and make a decision based on evidence and prior evaluation.
  13. PEAS framework: Problem, Evidence, Analysis, Solution. There may be more than one question about this
  14. Know typical steps of problem solving or critical thinking. There may be more than one question about this.
  15. Know definitions of problem, opportunity and goal and how they are related to each other: A problem and an
    opportunity are both a gap between current state and desired state. When you describe the gap in a negative
    tone, it is a problem. When you describe the gap in a positive tone, it is an opportunity. A goal is to achieve the
    desired state.
  16. Know what are important to demonstrate critical thinking when you analyze a business problem and write a
    report. Remember what you were asked to do for the case study to demonstrate critical thinking. E.g. Use
    multiple perspectives to define problems as well as short-term and long-term goals. Collect evidences from
    multiple perspectives such as multiple business functions or business disciplines. Find multiple recommended
    actions to address multiple causes of a complex problem. There may be more than one question about this.
  17. Know the purpose of Socratic questions and how to use them. Note: You don’t need to memorize each
  18. Know the definition of “frames of reference” and why those are important in critical thinking. There may be
    more than one question about this.
  19. Know three critical thinking skills mentioned in the textbook: Methodological believing, causal reasoning and
  20. Know what methodological believing is: Adopt the other person’s point of view via role play to understand an
    opposing point of view and become able to resolve disputes and conflicts.
  21. Know what causal reasoning is: inductive reasoning, deductive reasoning
  22. Know what inductive reasoning is: strong conclusion. The conclusion may be probable based on the evidence
    given. Conclusion is inherently uncertain. Conclusion is credible according to some theory of evidence.
  23. Know what deductive reasoning is: If all premises are true, the terms are clear and the rules of logic are
    followed, the conclusion is true. Conclusion is certain if premises are true.
  24. Know what metacognition is: Thinking about your thinking.
  25. What should you consider when you make recommendation? Study the PPT slides.
  26. Good and poor examples of report title, introduction, background, problem/opportunity statement, goals, key
    factor subheadings, facts, and recommended actions. Study the PPT slides. There may be more than one
    question about this.
  27. Definition of information literacy. Study the materials and PPT slides under Jan 31.
  28. CRAAP test to check credibility of online information. Study the materials and PPT slides under Jan 31

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