What it takes for a turnaround
1. How did Domtar’s strategies align with its mission? Explain your answer.
2. Given the difficulty of organizational change, what factors contributed to the
success at Domtar? How did Domtar’s management at all levels contribute to
reducing resistance to change? What else might they have done?
3. What were the major HRD challenges associated with Domtar’s acquisitions and
joint partnerships? How were these challenges addressed and what were the
risks associated with these approaches?
4. Take the critical facts in the Domtar case and place them into the appropriate
phases of the training model presented in the chapter. Begin with the triggering
event and provide a rationale for why each fact belongs in the phase in which
you have placed it.